What if I don't have internet access?

We already provide FREE internet access to residents through our local libraries. We are planning on investing in more internet access points across the Borough for those who can't get online at home.

We are planning to set up a team of “Digital Champions” who will be able to provide support and guidance for residents who need help to use the internet or set up an internet connection at home.

We will encourage residents to “go digital” but will continue to offer phone and face-to-face services to ensure that nobody is excluded from the services they need and want. Our contact centre and reception staff will use the online technology to ensure everyone receives the same level of service.

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