What are the advantages?

Digital services will:

  • be available 24/7 – this means you can do business with the Council at anytime - not just when we are open.
  • be faster because the website and our back office systems will communicate directly with each other - this means the information you provide goes straight to the appropriate service or team who respond quickly. In some cases – like online payments – the process is completely automated so you get an immediate response.
  • be cheaper – completing forms online saves money on printing and postage costs.
  • allow you register for an account so you can keep track of your requests and services when it suits you without the need to phone or come into the council.
  • Allow us to provide a better quality response - staff will spend less time on admin and more time delivering services.

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